What is a Virtual Private Server (VPS)?
A VPS is an embedded computer server within a larger real server. 6sync uses Xen virtualisation to create these servers which appear and operate as if they are a real physical server. Virtualisation is an excellent way to deploy internet applications with performance and energy efficiencies.
Do I need a Virtual Server?
A virtual server is perfect for any Internet applications that demand high-performance and greater control over shared-hosting solutions. A virtualised server also offers many benefits over a physical dedicated server due to lower cost and high efficiency.
Can I upgrade (or downgrade) in the future?
Yes! One of the luxuries of virtualisation is that you can easily scale resources, simply contact us if you need to change plan.
What happens if I go over my bandwidth allowance?
We will contact you and discuss options available to you when you are approach your data allowance. In most cases we can simply upgrade your plan, and in the worst case we will charge you for overage at $0.20/GB.
I killed my server! Can I reboot or reload it?
Yes! You can use our Heartbeat web-based server portal to instantly reboot your server. We can reload your server entirely at no charge at your request via a support ticket.
Can I get extra IP addresses?
Yes! Extra IP addresses are available at $1/IP with justification.
Do you provide backups?
Our servers use disk mirroring to provide some level of protection against hardware-failure dataloss. However you are ultimately responsible for your own backups. We can provide periodic backups at a cost if you would like us to take care of this for you, contact sales for further info.
Can I resell web space on my server?
Yes! You are free to use your server as you like. We also offer cPanel and DirectAdmin web-based panels that streamline multi-user management.
I have an unanswered question!
No problem, contact us and we shall get back to your ASAP.
In the unlikely event that you aren't satisfied with your 6sync product, we offer a 14-day moneyback guarantee.
Please be aware that we reserve the right to deduct any package addon costs (e.g. control panels, software installers and other such expenses) from your refund once it has been approved, and refunds may only be granted if you provide a reason or evidence of shortcomings by 6sync.
For further clarification, please read our Terms and Conditions by clicking here.